MW ENTERPRISES (“MWE”) DATA PRIVACY
This Privacy Statement explains the personal information (i.e. any information that can be used to identify you or that we can link to you) which we collect from you, either directly or indirectly, and how we will use and share it. The Privacy Statement also elaborates on the choices you can make about the data we collect, and how you can control these decisions. It applies to all products and services offered by MWE. It also applies to any MWE-controlled websites, as well as any offline interactions with MWE.
MWE respects your privacy and your rights to control your personal data. Our principle guidelines are straightforward. We will be clear about the data we collect about you and why. Your data is protected by us and will be treated in accordance with this Privacy Statement.
The prime purpose of collecting your data is to improve your MWE experiences. Our aim is for you to use MWE products and services as effortlessly as possible.
Although visitors of all ages may navigate through our Websites or use our App (if any), MWE does not target and is not intended to attract children under the age of sixteen and we do not knowingly collect or maintain personal data about anyone under this age.
We have never, do not and will not sell your data to third parties.
MWE may, in its discretion, amend this Privacy Statement from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here.
We encourage you to review this statement periodically to remain informed about any amendments.
WHAT DATA DO WE COLLECT
MWE may collect, record and use your personal data in physical and electronic form, and will hold, use and otherwise process that data in line with the Data Protection Legislation and as set out in this statement.
The personal information that we collect may include:
unique personal identifiers such as: name, date of birth
contact information such as: address, e-mail address, phone number and preferred method of interaction
demographic information such as: gender, age, language, country/city of residence, family situation and marital status, education, profession/job position, employment details (e.g. company, income, length of service etc.)
User system specific information such as: IP address, type of device, browser type and language, user account details, access times
relevance of Website content, user viewing habits, search topics/success
information about personal preferences, subject areas of interest, lifestyle, social circumstances and hobbies
details about the personal usage of our Website and the products and services purchased; payment method/details
health related information (e.g. dietary requirements)
We also may store complaints that have been filed; postings or messages on any blogs, forums, platforms or any social media applications and services that we provide (including with third parties);
HOW DO WE OBTAIN DATA
There are different occasions when and methods how MWE does potentially collect personal information from users and/or customers.
MWE automatically collects information about you, such as functional data and additional usage data with regards to your use of your MWE-Services or information collected by cookies and similar technologies when you access and use our Website or App (if any) or otherwise interact with us; and we may infer and observe certain data from your way of interaction.
You voluntarily provide and MWE collects information from you when:
you register on the MWE-Website to set up a user account
when you contact us for assistance with your MWE-Products and Services or
when you want to learn more about MWE-Products and Services
when you’re buying MWE Products and Services
when you file complaints, ask for rectifications, make any suggestions or interact in any other way with MWE
when you’re buying 3rd Party Products and Service offered on the MWE-Website
when you register via our Website for conferences or any other events
when you subscribe for newsletters, press releases etc. or request copies of any publications
when you hand out your business card to our representatives
when you provide us with a testimonial to support us
If any information you give us relates to a third party (such as a spouse, financial dependent, or joint account holder), you confirm - by providing us with such personal data - that you have obtained any necessary permission to use this information or are otherwise permitted to give it to us.
MWE may receive information about you from other sources, including third parties, such as our service providers, which help us to operate our business and partners with whom we offer co-branded services or engage in joint-marketing activities.
When our client or another third party gives us personal data about you, we make sure they have complied with the relevant privacy laws and regulations. This may include, for example, that the client or other third party has informed you of the processing and has obtained any necessary permission for us to process that information as described in this privacy statement.
When we’re processing personal information, which we have received from 3rd parties, we ensure, that they have complied with the relevant privacy laws and regulations; this may include having obtained any necessary permissions to use, process and pass on such information.
MWE may also receive information about you from social media platforms, for instance, when you interact with us on those platforms or use them to sign into our apps (if any).
Finally, MWE may also collect personal information, when it is publicly available.
WHAT WE USE YOUR DATA FOR
MWE uses your data:
in order to conduct our standard business operations;
in order to fulfil our legal obligations;
because you have given us your explicit consent to process such data for a specific reason.
Please note, that you may withdraw your consent to the usage of (parts of) your personal data, however, you then might not benefit from certain services anymore and/or will have to stop using the MWE-Website. Please, also be aware, that we may still have to process certain of your personal information, in order to fulfil our legal obligations.
We process user data to manage our Website, identify subject areas of interest and tailor the Website’s content. We process the personal data to improve the design, functionality and navigation of our Website, in order to provide a more personalized and effective user experience.
Customer and User Support
MWE is determined to provide excellent and efficient support to the users of the MWE-Website and to its customers.
We use personal data to respond to user enquiries, diagnose and fix technical problems, and assist you with any issues that you might have with the MWE-Website or App (if any), or with our products and services.
By using personal user data we can ensure that complaints are investigated and such data will also help us to respond to any requests submitted through our Website.
Improvement of Products and Services
We use personal data to evaluate, develop, provide, operate and support the MWE Products and Services, which we offer directly or via our service providers. We may also use personal data to conduct quality checks relating to our products and services.
We continually use data for research purposes and to analyse various aspects of our products and services such as functionality and effectivity, potential deficits and improvement and enhancement possibilities.
We may use personal information to contact you in order to ensure you’re satisfied with our products and services; to obtain feedback and potentially suggestions for improvement.
Security, Compliance and Dispute Resolution
MWE uses personal data to investigate, detect and prevent security incidents such as fraud or unauthorised access.
We also process such personal data to protect our rights and legitimate business interests; to resolve disputes and enforce or defend legal claims.
MWE keeps record of personal data for tax purposes, in order to comply with our legal and regulatory obligations and because we may need to answer requests from competent authorities.
The processing of personal data is necessary, in order to provide services, deliver products and in general fulfil our obligations towards our customers.
MWE also processes personal data in order to enable various administrative tasks such as customer account opening, invoicing, financial accounting etc.
Furthermore, we may process personal data in connection with the services we receive from our professional advisors and service providers.
MWE may potentially use personal information in any recruitment process or in the context of business development activities.
We use personal data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
Finally, we may use third-party data sources to verify and improve the information we hold about our customers and Website-users.
Communication, Marketing and Advertising
MWE uses personal data for various marketing and communication purposes which may include:
News on products and services; details about updates, changes, availability
General information, notifications and announcements to customers or users
Publications of general interest and thought leadership on specific topics
Furthermore, MWE may use personal data to measure, analyse and improve the effectiveness of marketing programs and advertising campaigns across different channels.
WHY AND WITH WHOM WE SHARE YOUR DATA
MWE take great care in protecting your personal information and have put in place adequate mechanisms to protect it when it is transferred. We will transfer your personal information in compliance with applicable data protection laws and will implement suitable safeguards to ensure that your personal information is adequately secured by any third party that will access your information.
MWE does not and will not sell personal information about our customers. We only disclose your data as described in this Statement.
We may share information with third parties which help us to provide services and products to you and to run our Website such as:
our subsidiaries, affiliates and advisors
our third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services and marketing and events services; business partners for publications and co-organized events
We may share information with competent authorities such as
law enforcement bodies in order to comply with any legal obligation or court order or to protect our rights, the rights of our affiliates or users
We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets.
We may also share non-personal, anonymised and aggregated information with third parties for several purposes, including data analytics, research, submissions, thought leadership and promotional activity.
Finally, we may share any of your personal information, if you have consented to the transfer.
When sharing data with third parties, your personal information may be transferred to countries where data protection laws may provide a lower standard of protection for your personal information than in your country. So, any information they hold can become subject to their laws and disclosure requirements, including disclosure to governmental bodies, regulatory agencies and private persons. In addition, a number of countries have agreements under which information is exchanged with other countries for law enforcement, tax and other purposes.
By using our Website, submitting information through this Website, or submitting personal information to MWE through other means you consent to such international transfer and hosting of such information to those countries and parties.
Please note, our services may include links to Products/Services or applications of third parties whose privacy practices may differ from MWE. If you provide personal data to any of those third parties or their products/services, your data is governed by their privacy statements, and we encourage you to read these privacy statements carefully.
Any personal data that you contribute to any Social Media Applications which we may host, can be read, collected and used by other users of the application. We have little or no control over these other users, so any information you contribute to these Social Media Applications might not be handled in line with this privacy statement.
What are Cookies, Web beacons and other tracking technologies?
A cookie is a small text file that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
A web beacon is a graphic image, which is placed on a website or in an email that alone or in conjunction with cookies compiles information about your usage of or your interaction with our Website or email.
By using our Website you agree to our use of tracking technologies as described in this Cookie Notice.
Types of Cookies
We use the following types of cookies on our website.
Permanent or temporary
Session Cookies. Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
Strictly necessary cookies: These cookies are essential for you to browse our website and use its features. Without these cookies, services like shopping baskets cannot be provided.
Performance cookies: These cookies collect information about how you use our websites. This data may be used to determine whether messages have been opened and links clicked on; to help optimise our website and/or Email communication and make it easier for you to navigate.
Functional cookies: These cookies allow our websites to remember choices you make while browsing and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.
Analytics cookies: We use analytics cookies, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at our Website.
Targeted cookies: These cookies are used to deliver advertising or marketing material relevant to your interests. They may also be used to limit the number of times you see an advertisement.
Third Party cookies and external web services: Third party cookies are those placed by websites and/or parties other than MWE. These cookies may be used on our website to enhance its functionality and optimise its usage, to improve our products and services, for analytical purposes or to help us provide more relevant advertising. Such cookies are subject to the privacy policies for these external services and their respective providers.
Usage of Cookies
This may include:
improving the user experience by tailoring and personalising our website for our users
recording information about your preferences and the choices you have made andremembering your language or region
customising our marketing offerings and providing more relevant, interest-based advertising
enable our users to share or bookmark web pages
identifying our Website users and recognizing their devices (for statistical and customising purposes)
remembering that you have already completed a survey and determining whether you have read, clicked on, or forwarded certain links and/or emails sent to you
administrating, improving and protecting our Website, ensuring that it’s working effectively and managing its content and format
enabling, facilitating and controlling the movement on the Website (e.g. access to specific content or secure areas that may contain content for registered users) and the usage of its features.
collecting, storing and analysing information about how our users navigate and utilize our Website and services or app (if any)
tracking and monitoring the visits and website activity of our users; analysing various volumes and quantities such user numbers or access frequencies
Your options to control Cookies
By using our Website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact on your user experience and parts of this Website may no longer be fully accessible.
Also, be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set.
With most internet browsers, you can erase cookies from your computer hard drive, block cookies from particular or all websites, opt-out from certain cookies or receive a warning before a cookie is stored on your computer. Some browsers offer a “Do Not Track” (“DNT”) signal where you can indicate your preference regarding tracking and cross-site tracking. Please refer to your browser instructions or you can visit https://www.aboutcookies.org/ which will give you more information.
You may also avoid web beacons by configuring your email reader program to disable the functionality that enables remote images to load and by refraining from clicking on any links in email messages.
If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless you adjust your Internet browser settings as described above.
DATA STORAGE AND SECURITY
MWE has in place appropriate technological and operational security processes designed to protect personally-identifiable information from loss, theft, unauthorised access, misuse and disclosure, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality.
However, the transmission of data over the internet (including by e-mail) is never completely secure. So, although we use appropriate measures to protect personal data, we cannot guarantee the security of data transmitted to us or by us.
MWE cannot guarantee that your personally-identifiable information will not become accessible to unauthorized persons and MWE cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network.
Personal data collected by MWE may be stored and processed in your region, in Switzerland, or in any other country where MWE or its affiliates, subsidiaries or service providers are located or maintain facilities.
We will retain your personal information for as long as we deem it necessary to enable you to use our website, to provide services to you, to comply with applicable laws (including those regarding document retention), to resolve disputes with any parties including litigations or investigations that might arise in respect of the services and otherwise as necessary to allow us to conduct our business.
All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines.
YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA
In accordance with applicable data protection laws, including but not limited to the GDPR, You have various rights in relation to your personal data. You have the right to request a copy of the personal information we hold about you and details of how we use that information. If any of the information held about you is incorrect or out of date, you have the right to rectify it and we will amend our records where appropriate. You also have the right to require us to erase your personal data, stop processing your personal data, restricting the processing of your personal information, right of portability of your personal information and/or to withdraw your consent to processing. This may not apply if there are other legal justifications to continue processing. You also have a right to lodge a complaint with a relevant supervisory authority.
If you think we may have incorrect personal information, or would like a copy of the personal information we hold on you, if you wish to make a complaint relating to your privacy or to exercise any other data protection right, please contact us as described below. We will endeavour to respond within a reasonable period, and in any event within one month in line with Data Protection Legislation. We will comply with our legal obligations as regards your rights as a data subject. Please note that we need you to prove who you are before we can provide you with any information.
We may use your information from time to time to inform you about products and services (including those of third parties) that may be of interest to you. You may, at any time, ask us to stop sending such marketing information to you.
GOVERNING LAW AND COMPLIANCE WITH GDPR
MWE complies with all applicable privacy laws and regulations. MWE may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of our Website or a violation of any restrictions on use of materials provided in or through the MWE-Website, we may disclose personal user information to our affected business partners or legal authorities.
HOW TO CONTACT US
If you wish to exercise any of the rights relating to your information set out above, or if you have any questions or comments about privacy issues, or you wish to raise a complaint about how we are using your information you can contact us in the following ways:
writing to Martina Willis Enterprises AG, Schachenfeldstrasse 20, CH-8967 Widen
sending an email to firstname.lastname@example.org
This Privacy Statement was last updated in April 2020.